About

Who am I?

Well-rounded product manager with experience leading cross-functional teams to successfully plan, build, and launch.

Guiding Principles

Discover <——> What does the customer want? What is the need in the marketplace?

Strategy and Structure <——> How do we do it? What kind of team should we put together? What infrastructure do we need?

Execution <——> Lets build, ship and iterate!

Experience

CLEARCOVER - Product Manager (2021-2022)

Summary: Expanded the product into 3 additional states

Discover <——> Conducted analysis to identify best avenues for growth of the product, the team and internal process

Strategy and Structure <——> Evaluated internal processes and identified areas of improvement in execution and increased collaboration with UX, Legal and Privacy stakeholders. Produced a repeatable playbook that helped the team identify growth opportunities and execution efficiencies.

Execution <——> Shipped the product into 3 new states adding >USD $1MM in Revenue. Realized efficiencies reducing customer actions by 10%. Implemented operational changes incorporating key stakeholders earlier in the process, reduced story churn by 50%.

DELOITTE - Product Manager, InsurCloud (2017-2021)

Summary: Led a team of 16 (onshore and offshore Analysts, Engineers and Testers) to build the industry leading SaaS insurance platform for mid-market P&C insurers in North America;

Discover <——> Conducted market analysis to identify and prioritize customer pain points.

Strategy and Structure <——> Delivered a Proof of Concept based on priority of customer need as well as capacity, securing the first customer and funding for Minimum Viable Product. Prepared technical demos and presentations for an extensive pipeline of potential customers. Built an operating model to estimate resources, deliverables and roadmap.

Execution <——> Successfully automated >50% of the policy, billing, claims and reporting workflows to save each customer >$2mm CAD in cost and shortened time spent on customer scenarios by >50%. Successfully shipped to 5 customers with a 100% retention rate.

SPROTT - Analyst, Smart Money Portfolios (2014-2017)

Summary: Lead analyst for the creation of four investment products organized by customer risk profile

Discover <——> Conducted market analysis to identify customer segments, pain points, competitors, barriers to entry

Strategy and Structure <——> Performed a proof of concept to validate feasibility. Presented findings to senior leadership of sales, marketing, investments and compliance divisions in order to align on product vision. Created and implemented an investment roadmap based on planned inflection points to both proactively generate revenue and manage risk

Execution <——> Successfully launched four products that grew at an annualized rate of 38%. Outperformed KPIs and competitors throughout tenure.

Education

McGill University: Bachelor of Engineering (Computer) (2009-2013)

Product School: Product Management Certificate (2020)

CFA Institute: CFA Charterholder (2019)